FB
Fabian Balgobin
Aug 7, 2026
Very bad experience today. When I came in I noticed my regular lady wasn't there, then once getting my sandwich I noticed they put an extreme amount of mayo when I asked for a little bit! Couldn't eat the rest ended up throwing away
IP
ismail parekh
Jul 31, 2026
Low in veggies don’t even have spinach
SA
Selinaa Altseimer
Jul 2, 2026
Horrible service the girl making the food kept trying to do other things than what we had asked for , and kept saying that’s how we do it here when we would correct her on the making process , brown lettuce , refused to put extra toppings on sandwich , kept saying the coupon we had was online only when it clearly stated in store only
Just overall worst subway experience if I wasn’t so hungry I would have just left
KK
Kostiantyn Korotych
Jun 4, 2026
On June 4, 2026, I placed an online order at the Subway location on 5 Shields Court, Markham, ON. I ordered the "Meal of the Day" special for $7.99, which includes a 6" sandwich, a drink, and chips or a cookie. The online ordering system clearly allowed me to select an energy drink for an additional $1.50, so I ordered a sandwich, an energy drink (+$1.50), and chips. The subtotal was $9.49, and the total with tax came to $10.72.
When I arrived to pick up my order, a staff member told me, "Don't order an energy drink next time." When I asked why, I was told that energy drinks are not included in the offer.
My question is: if energy drinks are not eligible for the promotion, why does the online ordering system allow customers to select one for an additional charge and successfully complete the order? This seems like either a system issue or a lack of familiarity with the promotion at this location.
I had no problem paying the extra $1.50, as shown in the online order. I simply expect the promotion to be honored as presented in the ordering system and for staff to provide clear and consistent information.
I went in on May 3 to purchase a Meal Deal for $7.99 and I paid $9.71 after taxes. I grabbed a 6" sandwich, 2 cookies, and a bottled drink (they didn't have a fountain drink machine). Today I went back on May 15th for the same deal. This time an older gentlemen cashed me out. I requested to switch from 2 cookies to just a bag of chips. He charged me $7.99 for the deal + an extra $1.50 for the bag of chips. I thought switching doesn't cost more? If so, he should of mentioned outright. Anyway, I went back to ask about it and the lady at the counter said: "It's because we don't have a fountain machine, so we charged you for the bottled drink". This was obviously a lie because the last time I went, she didn't charge me extra for it. Anyway, I won't be back. Very dishonest business practice just to make a few little dollars more. Not worth it!