AW
Alex Walbourne
Jun 27, 2026
Maybe take your headphone out and stop talking to someone on the phone while you’re working if you can’t hear someone say double cheese 3 times, or hear someone say no tomatoes twice
Very disappointing experience at this Subway location.
There was a long line waiting to order, yet one employee remained at the cash while the other handled all of the sandwich preparation alone. She only stepped in to help once several Uber orders were waiting, which made the wait much longer than it needed to be.
What concerned me more was the food handling. I watched the employee prepare multiple sandwiches without changing gloves, touching different ingredients (including meat, cheese, vegetables, bread, and toppings) with the same pair. When it was my turn, I asked her to change her gloves, and although she did, there was no acknowledgment or explanation. I also noticed the same knife being used for both vegetarian and meat sandwiches without being cleaned between orders.
Unfortunately, after I started eating, I found a strand of hair baked into the bread, which raised even more concerns about food preparation and quality control.
I hope Subway management reviews this location's food handling and hygiene practices to ensure they are consistently following company and public health standards. Based on my experience, there is definitely room for improvement.
I recently visited this Subway location at around 8:30 PM and was disappointed with the overall experience.
The staff member preparing my sandwich appeared distracted, as she was on a call using AirPods while serving customers. This gave the impression of inattentive and unprofessional service.
I was also informed that several toppings and three sauces were out of stock. However, I could see some of the toppings available in the refrigerator, yet I was told they could not be used because cleanup had already begun. Additionally, the vegetables that were available did not appear fresh.
I understand that shortages can occasionally happen, but with the store closing time listed as 11:00 PM, it was surprising that so many items were unavailable at 8:30 PM. Starting cleanup while customers are still being served also impacts the overall experience.
I hope management takes this feedback seriously and ensures better staff attention, ingredient availability, and food freshness moving forward.
Extremely disappointing experience at this Subway location.
I came in with a valid “Buy 2 Footlongs, Get 1 Free” coupon. The employee refused to honor it, saying they needed to “save the bread for online orders” because the store was busy. That explanation made no sense. If you’re open for walk-in customers, you shouldn’t be denying valid advertised promotions.
Because of that, we had to sacrifice the third sub. Instead, we went on the app and used a “Buy One Get One Free” promotion just to get two subs and make it work. We simply ate what we ordered and left without arguing, even though the situation was completely unfair.
To make things worse, the food quality was poor. The subs were rushed, barely had any sauce, and were clearly thrown together with little care. For what we paid, the quality did not match the price at all.
Between refusing valid promotions and serving low-effort food, this location seriously needs better management and customer service standards.
Would not recommend.