UP
Utkarsh Puri
Aug 6, 2026
Very disappointing experience at this Subway around 11:00 p.m. There wasn't a single customer in the restaurant except me, yet I was left standing at the counter for about 10 minutes waiting to place an order.
Komal was polite and professional, but Arshpreet Singh seemed completely uninterested in serving customers. Instead of taking my order, he kept preparing pickup orders, even though I didn't see a single person come in to collect them during the entire time I was waiting. After making me wait, he simply handed me off to his colleague to take my order.
I understand that mobile orders are important, but completely ignoring the only customer in the store for 10 minutes is unacceptable. A simple acknowledgment or letting me know there would be a wait would have gone a long way. The service from Komal was good, but the overall experience was ruined by the lack of customer service from Arshpreet.
Brown shriveled lettuce. The mixed deli meat sub was all baloney.
Why even run a business if profit is the only goal ?
FS
Frank Sanchez
Jul 28, 2026
Meet was wonderful in his service and was extremely kind and patient with my order
PC
Pooja Chauhan
Jul 25, 2026
Disappointed with customer service. I frequently order subway from this store in the Morning but since last 2 times, I ordered in evening, both the times they have not made it properly, they just put the veggies for the name sake. We are paying for the food they need to make it properly. Evening staff really need training for “how to prepare the subway”.
MS
Muskaan Sharma
Jul 5, 2026
My first two experiences at this location were actually very good. The staff working during the morning and afternoon were friendly, polite, and provided great service.
Unfortunately, my last two visits in the evening were some of the worst customer service experiences I’ve ever had.
On one visit, I simply asked for a extra thing which is not included in veggie delite in general could be added to my Veggie Delite sub and told the employee I was happy to pay the extra charge. She initially agreed, but as soon as she started making the sub, she began arguing with me. She said she is no supposed to do that , The conversation became so uncomfortable that I finally had to ask, “Do you want to sell it or not?” She eventually made the sub, but the whole interaction completely ruined my mood.
On another visit, I asked for the exact same thing from a different employee.. My order was only a Veggie Delite lettuce, tomatoes, green peppers, onions, and four sauces. Yet the employee complained in front of other customers about how he was supposed to close the sandwich, which was embarrassing and unprofessional. Ironically, the customers behind me had even fuller sandwiches than mine. If you can’t make a veggie sub with 5 veggies and 4 sauce quit your job man
To make matters worse, the sandwich wasn’t even wrapped properly. Vegetables were falling out because it wasn’t closed correctly. If an employee struggles to prepare and wrap a simple Veggie Delite, they need better training. What disappointed me even more than the sandwich was the rude attitude. There is never a reason to make a customer feel embarrassed over a completely reasonable order.
I keep coming to this location because it’s close to my home, and I’ve had positive experiences with the daytime staff. I sincerely hope the evening staff improve their customer service, because the difference in attitude is huge.