Subway

Avis

• LW

  Leroy Wertz

  3 days ago
  4.0
  6/21/26 Great service!
• 11

  13_kbarbz

  Jun 15, 2026
  5.0
  Very good customer service
• EE

  Erica

  Jun 14, 2026
  1.0
  I had a very disappointing experience at this Subway today during lunch. I came in intending to order food, but first asked to use the washroom. I was told it was locked and “for customers only.” I explained that I was there for lunch and asked if I could have the key, but the employee said I had to order something first. I said I planned to order once I had a chance to use the washroom, but the employee responded dismissively and made no effort to be helpful or respectful. Throughout the interaction, she avoided eye contact, used a harsh tone, and treated me like an inconvenience rather than a customer. I left and went to another Subway on Wonderland Road South, where the staff member was kind, welcoming, and had no issue with me using the facilities before ordering. I understand businesses may have washroom policies, but basic courtesy and common sense matter. This interaction felt unnecessarily rude and uncomfortable, and I would not return to this location. I had a very disappointing experience at this Subway today during lunch. I came in intending to order food, but first asked to use the washroom. I was told it was locked and “for customers only.” I explained that I was there for lunch and asked if I could have the key, but the employee said I had to order something first. I said I planned to order once I had a chance to use the washroom, but the employee responded dismissively and made no effort to be helpful or respectful. Throughout the interaction, she avoided eye contact, used a harsh tone, and treated me like an inconvenience rather than a customer. I left and went to another Subway on Wonderland Road South, where the staff member was kind, welcoming, and had no issue with me using the facilities before ordering. I understand businesses may have washroom policies, but basic courtesy and common sense matter. This interaction felt unnecessarily rude and uncomfortable, and I would not return to this location.
• TJ

  Travis Joyes

  Jun 5, 2026
  2.0
  Stale bread like a brick
• SB

  Stephanie Brosseau

  Jun 1, 2026
  2.0
  Having one person on staff during a dinner rush is wild. We waited half an hour just to start our order because the one staff member was backed up with Uber eats orders. If you're going to accept Uber eats orders at dinner you NEED 2 staff members