This is by far the worst Subway I've ordered from in my life. All 3 times I went the lineups lasted at least 20 minutes. The third time was my last time. The lady putting the toppings on my sub was slow and sloppy. The cashier told me he hates his coworkers which I can understand because no one was working as a team. They ran out of lettuce and it took way too long to go in the back and restock. On top of all this my sub was mixed up and handed to the wrong person.
I'm not one to complain but this was absolutely ridiculous. Will not be returning unless I see new staff.
ES
Emily S
Oct 2, 2018
1.0
I don’t think there is a slower subway out there. I figured that 5 people ahead of me wouldn’t be so bad....turns out I was very wrong.
It took 7 staff, 37 minutes to get through the 5 people ahead of me and the two staff who handled my sub another 10 very frustrating minutes from start to finish with my order.
I had to say 2 times what type of meat I wanted, 3 times what kind of cheese and another 2 times I had to tell them i wanted it toasted.
It took them 5 minutes to put the toppings on my sub after it was finished toasting because three of the staff were having, yet again....another personal conversation.
I can appreciate the care that goes into making a sandwich....but surely there has to be some sort of balance between care and speed. These staff were acting like they were dressing a newborn baby with each sub. Moving at a substantially slow pace. Thank goodness I had 3 hours between classes or I would have been screwed.
I have the Boost app....which never works for subway on campus, however, all other food locations on the Boost app work fine. Even when the app worked for subway they would never have it started whenever i arrived at the designated time for pick-up.
I also have the subway app....which chronically shows this location as closed even when the hours in the app state that it should be open.
This location needs some sort of fire lit under them, the level of service drastically decreases regardless of how delicately they spread the bread open after tediously cutting it.
I wish I could say I won’t be returning....I just don’t have that option.
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