LR
Lilith Ryderson
Jul 31, 2026
Me and my family used to love this subway, it’s open late and close to home so works out perfect. However, after our visit tonight we are very hesitant to return. The first thing that turned our visit sour was faces that were made while we were asking for our food a specific way. We know it’s odd, but do not appreciate people making faces at our requests. Then while we’re trying to go over a list, apologizing for our order, we were questioned 5 times within a few seconds about what else was going on our sub, after we already said nothing else. The rest of it went okay until we got to checkout. Bavneet, the person serving us was not going to allow us to put our points number in because we did not realize it had to be done first, as it typically isn’t. So we asked nicely for it to be canceled, and she said no we couldn’t, to which I questioned why she didn’t say something and why we couldn’t cancel it as that has been done for us before. She agreed to do it, but forgot to put an item on so we had to do it again, which is when we realized she charged us for something that we did not get, and was arguing with us that we were wrong and talking to us like we were stupid because we didn’t know what was happening and she had to explain it to us, to which she took our receipt back and proceeded to realize she was wrong and we were overcharged. We asked if we could get a refund, and were told no because there was no manager, so had to settle on a discount for the remaining order. This was a very unpleasant and frustrating experience overall. Then, when we got home to enjoy our food, we discovered that there was no pizza sauce on either of our pizza subs. We thought when she took the container out she was putting it in, but neither of of them had it.