Subway

Avis

• AJ

  Ashley Judd

  Aug 9, 2026
  1.0
  We ordered threw the app and every time my sub is made wrong. Today was the final straw and I will not be returning to this location. I placed my order for 3 subs and when we got home mine was missing items (a sauce and spinach) and had pepper on it even tho I didn't ask for pepper( I don't like the taste). The other 2 subs where made right tho . I called and the lady on the other end said she would have to call her manager and call me back she did and said she would replace my sub and put us in the book for next time so we drove back accross town and the lady took my sub and said she was sorry they had made a mistake and she would make me a new sub. When my husband asked about the coupon for the free sub next time she said the sub I was getting replace was my free sub as if I didn't already pay for it and that we wouldn't be getting anything else. Asked to speak to the manager and was handed a phone and told I was no longer getting the agreed upon free sub that if I had a problem with that I could wright a review. So here is the review bad service and bad attitudes. I understand that the lady who was by herself was probably overwhelmed with order but then make sure more staff are working, and they can't say they dont have the man power because I know of several people who have applied and been turned down. Getting told they are over qualified for the job. This is just my personal experience hopefully yours is better.
• BL

  Borelli Logistics

  Aug 9, 2026
  1.0
  One of the worst subways I been to. Manager doesn't care. Don't bother with this location.
• KP

  Kyle Private

  Aug 9, 2026
  1.0
  I wont be going to this location anymore. Orders are often messed up, wrong bread or missing ingredients. It happens a lot. We ordered multiple subs today, three of them. At least one of them had many missing ingredients and added ingredients that was not supposed to be on it. I called and the girl on the phone promised to replace our sub if we came back to the store and put us down for a free sub also. When I got there she changed her promise. Their promise had changed. Now we are not getting a free sub we are only getting what we had replaced. The manager refused anything more. This is so frustrating because we shouldnt have to go back and out of our way to get their mistake corrected when its our hard earned money paying for it. So I want to share my experience with this location and maybe shine some light on the poor performance and inaccuracies. This is my experience and hard earned money lost. Your experience may be different. Good luck. They lost two customers today.
• RC

  Ran Chuwan

  Jul 21, 2026
  1.0
  HORRIBLE service .I went to subway and I ordered my food and payed for it and they give me my food and said I didn’t pay for the stuff and were trying to scam me I will not suggest going there horrible service and not nice to there customers!
• RR

  Rick

  Jul 16, 2026
  1.0
  I've been going to this one for years and it has went downhill in the past year. They don't pick out the brown lettuce anymore, I shouldn't have to stop someone from doing that. And it's always dark and dirty now it's weird half the lights are always off. Today I went to try a hotdog and she said the one she had thawed wasn't good to eat anymore and the other hotdog is still frozen....and the toaster is broken. I officially gave up on that location forever at that point. Went to the location on st.clair where the guy explained it's 4 minutes because the hotdogs are frozen, I said cool and he made it no problem. The girl on grand ave is just lazy plain and simple. Thank you st.clair subway for making it right they were awesome!