ND
Nikita Dake
Aug 22, 2026
Incident: Friday, August 21, 2026, around 8:20 PM.
Extremely disturbing experience with an employee at this Subway. While preparing my order, another customer who was having friendly conversation with me how..we have same things in the sub...the employee discussed me with him saying, “These Indian people want all sauces and all veggies. Earlier there were only two sauces option on the app, and now there is five. Five, and they just take it all.” He said this while looking at me with a visibly disgusted expression.
The bread and chicken I originally wanted were unavailable, and I was completely understanding and did not complain. I simply chose the sauces and vegetables offered by Subway because that is how I like my sub. Since when does selecting five sauces—an option the app itself provides—have anything to do with being Indian?
He assumed my ethnicity, singled me out, ridiculed my choices in front of another customer, and used my order to spread a negative stereotype about Indian people. This felt targeted, humiliating, intimidating, and deeply discriminatory.
This was also not my first troubling experience with this employee. Months ago, despite my online order being placed about 30 minutes earlier, he continued serving customers who appeared to be white before completing mine. He then tried to bully and argue with me over a simple paper bag until my friend stepped in and called out his conduct.
When I returned after this latest incident to report him, he had no name tag, repeatedly refused to give his name, and claimed no manager works there when I asked to speak with one.
This goes far beyond ordinary poor customer service. It is a deeply concerning pattern of targeted, hostile, humiliating and discriminatory treatment. I hope Subway and the franchise owner investigate this seriously and take appropriate action.