Subway

Avis

• SA

  Scott Armstrong

  Jun 17, 2026
  5.0
  I had an excellent experience today thanks to Saloni. She provided exceptional customer service from start to finish and genuinely went above and beyond to make sure everything was perfect. What stood out most was her positive attitude, kindness, and the way she made me feel valued as a customer. In a world where great customer service can be hard to find, Saloni is a shining example of what it should look like. She was friendly, professional, attentive, and took the extra time to make the experience memorable. Employees like her are a huge asset to the team. Thank you, Saloni, for your outstanding service and for making my day a little brighter! Highly recommend. ⭐⭐⭐⭐⭐
• TH

  tyra haynes

  Jun 3, 2026
  5.0
  Saloni was amazing and helped me with 4 difficult subs for my family memeber and she had soo much patience would recommend again
• HS

  Hinal Shah

  May 20, 2026
  5.0
  Great experience, the subway here is different than what I have had at other places.
• AS

  Aftar singh

  May 12, 2026
  1.0
  Very poor subway service.no proper customer support.
• MG

  Michal Gorden

  Apr 28, 2026
  1.0
  Update: Yes it happened at your location I’d suggest passing the tip along to the employees rather than keeping it. The address is 230 Shellard Lane, Brantford the one located in front of Assumption School unless you have 2 subway within same plaza I’ve been going to this Subway location for years and the customer service has always been great. Today I was about to tip I asked girl if she will get tip and was told by her that owner keeps all the tips. This is concerning, as customers expect tips to go directly to employees. Under the Ontario Employment Standards Act (ESA), tips are intended for employees, and policies should be fair and compliant. I hope the owner reviews this practice. I will also be raising this with Subway head office.