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Ansh Randhawa
Aug 2, 2026
Visited this Subway on August 1, 2026, at around 11:00 PM, and it was one of the worst customer service experiences I’ve had.
When we asked to use the washroom, the employee immediately told us it was “out of order.” Just a minute later, a group of girls came in and were allowed to use the exact same washroom. It was obvious we were treated differently, which was extremely disappointing.
While we were eating, we wanted to order more food, but the employee disappeared into the back of the store. We called out several times, but he completely ignored us and never came to the counter.
When we finally told him we were unhappy with the service, he responded in an inappropriate and disrespectful manner instead of trying to resolve the situation.
Terrible customer service from start to finish. Definitely not coming back.
NS
Navraj Singh
Aug 2, 2026
I visited this Subway on August 1, 2026, around 11:00 PM, and I honestly regret stopping here.
The employee refused to let us use the washroom, claiming it was “out of order.” However, shortly afterward, a group of girls asked to use it, and they were allowed in without any problem. That made no sense and felt completely unfair.
The service only got worse. We wanted to place another order while we were still eating, but the employee disappeared into the back of the restaurant. We called him multiple times, and he ignored us.
When we complained about the poor service, instead of apologizing, he spoke to us disrespectfully and used inappropriate language.
This was an unprofessional experience, and I would not recommend this location to anyone.
SS
Snehpal Singh
Aug 2, 2026
Very disappointing experience at this Subway on August 1, 2026, at approximately 11:00 PM.
The employee’s attitude was rude from the beginning. He refused to let us use the washroom, saying it was out of order. Only moments later, a group of girls came in, and he allowed them to use it. If the washroom was actually working, why were we refused?
Later, we wanted to buy more food, but the employee stayed in the back of the store. We called several times, but he never came out to help us.
To make things even worse, when we questioned the service, the employee spoke to us in an inappropriate and disrespectful way. Instead of helping customers, he made the situation even worse.
This location seriously needs better customer service and management attention.
AS
Amritpal Singh
Aug 2, 2026
I visited this Subway location on August 1, 2026, at approximately 11:00 PM.
Unfortunately, my experience was very disappointing. When we asked to use the washroom, the employee told us it was “out of order.” However, just a few minutes later, another group of customers asked to use the washroom, and he allowed them to go in. This felt unfair and inconsistent.
While we were eating, we wanted to order additional items, but the employee had gone to the back of the store. We called him several times, but he did not come out to assist us, so we were left waiting.
To make matters worse, when we politely raised our concerns, the employee spoke to us in an inappropriate and disrespectful manner.
Overall, this was a very poor customer service experience. I hope management reviews this incident and provides better customer service training to prevent similar situations in the future.
MP
mahendra patel
Jul 11, 2026
I went to buy 6” veggie delights sandwich
1 The server made sandwich in a day old bread
2 The bread was pre cut
3 The bread was about 5.3”
3 The bread was narrow on the end
4 The server made me pay before making a sandwich
I came from Chicago to explore Vancouver The bad experience I have to face with this people
They ruined my lunch
I don’t know that the owner had taught to them to cheat outsiders
ANYONE WHO GOES THIS SUBWAY PLEASE MAKE SURE YOU ARE NOT CHEATED SHAME ON THIS PEOPLE