Subway

Avis

• KT

  Kevin Tran

  4 days ago
  1.0
  Extremely Disappointing Customer Service Not What I Expect From Subway I come to Subway regularly practically every other day and have always had a good experience, which is why what happened today was extremely disappointing. I came in to get my usual rotisserie chicken salad, but the chicken in the container did not look fresh to me and the bottom of the container was visible. I politely asked the employee if there was a fresh batch available. Instead of responding professionally, she gave me an extremely rude look and shouted at me, “That’s more than enough for your salad. I’m not getting a fresh one.” The attitude was completely unacceptable. I was not demanding anything unreasonable I simply asked a polite question as a regular customer. There was absolutely no reason to speak to me that way. When I asked for her name because I intended to contact the manager, she completely refused to provide it. I made it clear that I would be contacting management because this type of behaviour needs to be taken seriously. I have been to many Subway locations and have never been treated this way. This employee’s behaviour was rude, disrespectful, and completely unprofessional. Subway is a major brand, and customer service like this is a terrible look for the company. I strongly recommend management review what happened today and address this employee’s behaviour appropriately. Regular customers should not be shouted at or made to feel uncomfortable simply for politely asking a question about the food they are being served. Very disappointing experience. Management needs to take this seriously.
• CV

  Clara Luz Vasquez

  Aug 7, 2026
  5.0
  Gurpreet is the best person , she helped me in everything I forgot my card at home , she placed order online and helped me with that, she is very sweet girl , excellent service 🥰
• JS

  Jagtar Sivia

  Aug 6, 2026
  5.0
  Staff managed the rush without compromising on quality. Fresh food and a great experience! Highly recommended location to visit 🌟
• TT

  Tracey

  Aug 3, 2026
  5.0
  I was served by Gurpreet today, and she was incredibly friendly and welcoming. She made my sandwich perfectly—it was fresh, delicious, and prepared with care. The dining area was also very clean, which made the experience even better. Great customer service overall. Highly recommend this Subway location!
• LH

  Laura Hernandez

  Jul 29, 2026
  1.0
  Worst customer service ever. I understand the person attending was alone but if she has customers waiting she shouldn’t answer the phone and have people waiting for more than 15 minutes. We were two people and she didn’t take everyone’s order until we asked she was already asking for payment. It was very hard for her to take our orders I don’t know if she was distracted or maybe is new.