Don't want to give an stars. They have a hard time listen to there customers,don't know what is on the menu and when you run out of things maybe you should tell the customer. I had to have my burrito made 3 different times,fist time got rice in the supreme burrito(there's no rice in it) asked for cabbage,extra sour cream and paid for it. When I said where is my cabbage I got we don't have any and when I asked for a refund the gal said I cant refund you. Then I guess supervisor could. So instead of saying I cant refund(sounded like I wouldnt get my money back) could of said Im sorry Ill get my supervisor who can help you. It came out as they didnt want to refund. Got offered dessert but they were stale. The second burrito they made had hot sauce and refried beans which I asked them to take out. The third one was done but when I said where is my extra sour cream I ordered and she said no I put that in the last burrito. So they didnt fix that. By then I just wanted to leave what I thought would be 10 mins or so turned into a 45 min ordeal. Train the staff probably. Will not be going back. Would of had better luck at McDonalds.
Self serve machines only, I don't work there and shouldn't have to ring in my own order. If you want tacos and chicken that's 2 separate orders. We live in a world where Knowone wants to be responsible anymore so if your order is wrong it's your fault. Most senoirs don't want this!! Our dine in order was served in a paper bag but take out cost .25 for the bag. The food was hot and tasty but the experience sucked.
You can’t really call this fast food anymore. We went there for a relaxed Tuesday lunch, and there were only three people ahead of us. After placing our order, we waited 25 minutes for our food. I’ve honestly never had to wait that long for fast food.
The employees seemed very relaxed and were chatting with each other while we were waiting. Inside the restaurant, there were also a few tables with trash left behind by previous customers.
They had also forgotten our sauces. That said, the food itself was actually really good, which was the positive part of the experience.
TD
Tricia Davidson
Sep 13, 2026
Came tonight to the Taco Bell here in Chilliwack and gave us our tacos and then told us after when we said hey there’s no cheese in these tacos. They said they ran out of cheese so all of our tacos and all of our cheese related items had no cheese. People in the line were waiting for their cheese related food everyone had to cancel I have no clue how a restaurant runs out of cheese when all their items are cheese related. Manager says sorry we have no cheese for three days but they have been still selling stuff without mentioning it to customer. BAD MANAGEMENT WHO THE HELL RUNS OUT OF CHEESE AND KEEPS SELLING THE ITEMS!!! Please do better this is ridiculous I’ve never even heard of this happening at a Taco Bell before !!!! He offered us cheese sauce in replacement but if we hadn’t noticed nothing said to us!!! What crap!!
RT
Randy Tingskou
Sep 13, 2026
I probably should’ve read the reviews first, but shockingly it was even worse than I would’ve expected. Fun fact, though it was the first time I’ve had to get out of my car and opened my head into a drive-through window to see if there were any employees left 12 minutes at the window My kid doesn’t Taco Bell so that I would never go back