OT
onetwo three
Oct 25, 2026
i usually come to get the regular burger. It's good i highly recommend it.
MS
Mustafa Al Salehi
Oct 15, 2026
Five Guys has always been my top choice for burgers in the fast-food industry. Yes, it’s more expensive than McDonald’s, but it used to be worth paying extra for a genuinely delicious burger and a better overall experience.
Unfortunately, that’s no longer the case. The experience has become just like eating at McDonald’s or any other cheap fast-food restaurant. The same poor attitude from employees, the same lack of care, and when you bring up an issue, they treat you as if you’re the one in the wrong for even coming there to eat.
I’m convinced they’ve cut costs by paying employees less, but the quality of both the service and the overall experience has noticeably declined.
This was my last visit to Five Guys. RIP to what used to be one of the best burger places around.
The staff’s attitude came across as “I don’t want to be here.” Please consider adding self-ordering kiosks so customers don’t have to deal with unfriendly service at the cashier.
Z
张皞(HAO ZHANG)
Sep 19, 2026
Order online for BOGOBURGER, didn't realize that busy. I regreted to buy this day when I see that busy.
However, staffs are nonstop working, said customers' name loudly and make sure give to right customer. Specially the lady with black shirt, she can remember customers' name when go though order! They have amazing energy!
CC
Cade Campbell
Sep 17, 2026
Food is good.
They advertised a BOGO offer for burger day, you must order through the app. I understand that, its to get your data. Problem is when you turn the ordering off at peak time so you cant claim the deal it is unfair.
I walked in and asked if I could claim it In person, they said no only in the app and the app it currently down which is an outright lie.
Shocking service, I know its only $10 but that is deceptive and is not good practice.