Subway

Avis

• MP

  muskan padda

  6 days ago
  1.0
  I had a very disappointing and uncomfortable experience at this Circle K on Saturday around 5:00 PM. This location also has a Subway inside, and I asked the girl working at the Subway counter if I could use the washroom because it was an emergency. She immediately said no with a very straight face and rude tone, saying that she had just cleaned the washroom. I explained that it was an emergency and that I really needed to go, but she kept saying no because the floor was wet. I told her I understood and that I would be very careful, but she still did not seem willing to help. What made the situation worse was the way she spoke to me and her body language. She made me feel like I was bothering her or not being taken seriously, even though I clearly said it was an emergency. When someone says they urgently need the washroom, it should be handled with basic understanding and respect, not attitude or embarrassment. She then asked if I could wait 5 to 10 minutes, which honestly shocked me because I had already explained that I could barely hold it. After that, she asked me to wait at least one minute, so I tried to cooperate and waited. However, she continued helping another customer while I was standing there waiting, even though I had already explained the situation. When she finally opened the washroom door, she said rudely that if I fell or if anything happened inside, it would not be her responsibility. I told her I understood, thanked her, and used the washroom. I understand that staff may have safety concerns if the floor was wet, but this situation was handled very poorly. I felt embarrassed, dismissed, and extremely uncomfortable. There was no professionalism or customer service in the way I was treated. A customer should not have to feel humiliated for asking to use the washroom during an emergency. I hope management takes this seriously and trains staff to handle these situations with more kindness, respect, and common sense.
• SS

  Simon

  Jun 6, 2026
  1.0
  Rudest employee I’ve ever seen at subway. I don’t know her name but i ordered from mobile and I just went to confirm if they received my mobile order. Last time I had an issue with my order and it didn’t go through so i had to wait from 8 am to 9 am just to order in person. Therefore i decided to go and ask if they received it and I was gonna say take your time to make it cause there were 2 customers and she was busy. I just said Hey mobile order for (my name), did you …! She didn’t even let me complete and said we just got it so its gonna take time at least 10 mins, i have to do something else too. That was completely in rude tone and I don’t really appreciate it. I get it she might be stressed or under pressure however she is not supposed to talk in a rude way. I’m a customer there and it’s 8 am in the morning and she ruined my day already. I’ve been coming here from a long time and no one ever talked to me like this before. My concern is the tone which matters to me and I expect the same respect and response. I’d appreciate if this gets read and paid attention to. Thanks
• GS

  Gagan S

  May 19, 2026
  5.0
  Great customer service, especially by the girl working mornings.
• MS

  maziar Siroosian

  May 13, 2026
  1.0
  ​"I bought a half-sandwich from this location, but unfortunately, it was very small. Also, because the bread was cut unevenly, the fillings keep falling out."
• AS

  Aditi Sharma

  Apr 28, 2026
  1.0
  I just had a regular Coke, and it was a disappointing experience. None of the lids fit the cup, and when I asked for help, the staff member responded with an attitude. Please do better.