Subway

Avis

• AA

  Akkash Jonathan Aruldas

  Aug 2, 2026
  1.0
  I’ve been to a lot of Subway locations, but for some reason, this one won’t grill their sandwiches, even when specifically requested. I understand wanting to follow the SOPs provided by the franchisor, but when you position yourself as a local neighborhood restaurant, I think there should be at least some willingness to accommodate a reasonable customer request, especially something as simple as grilling a sandwich. This kind of rigid, system-first approach, where convenience and procedure seem to come before the customer, really hurts the overall experience. It’s also a reminder of why supporting genuinely local small businesses can be so worthwhile. The restaurant and hospitality industry shouldn’t feel like a factory where every request outside the standard process is automatically rejected. Of course, a business needs to make a profit, but unhappy customers and negative word of mouth don’t exactly help with that either. P.S. I even offered to pay extra to have my sandwich grilled, so this wasn’t about the cost. They simply weren’t willing to do it. It’s really not a huge deal, but I’ll probably just go to another Subway that’s willing to prepare it the way I like it. No hard feelings toward the staff, just disappointed by the increasingly rigid, corporate-controlled culture of chain restaurants. Sometimes a little flexibility and hospitality can make all the difference in whether a customer comes back.
• DD

  Dana

  Jul 22, 2026
  1.0
  Girl who served us seemed annoyed from the beginning, and when I asked questions about the specials she rolled her eyes. Way too much sauce was put on, and not very generous with the vegetable toppings. My son could not eat his sub, he said it tasted like all sauce. Wasn’t a pleasant experience. Will go to a different location next time.
• AR

  Aaron Royer

  Jul 21, 2026
  1.0
  They messed up a sub with 3 things on it...twice
• TN

  Tina Nguyen

  Jul 20, 2026
  1.0
  We bought a pizza sub for my daughter for brunch. She ate it and puked an hour later. She mentioned that the meat didn't taste right this time. I called the store to let them know so they could throw out the meat so no one else gets sick. I didn't ask for a refund nor did I get angry. I simply told them we just ate a sub there and we believe the meat has gone bad as it was the only thing my daughter ate today and she puked. They got defensive and said that the meat was fine. Their prerogative to keep the same meat out but now that I know they don't take safety precautions even after having a customer tell them that they got sick from their food, I don't think i would trust their food handling.
• RR

  randyman604

  Jun 27, 2026
  1.0
  My order was made wrong twice, the lady was extremely rude the entire time. Just overall super bad customer service. Absolutely do not recommend coming to this subway