Taco Bell

Avis

• JG

  Jenny Goodspeed

  1 day ago
  1.0
  Very disappointing experience at KFC/Taco Bell tonight. We arrived around 11:00 PM and, despite the restaurant advertising that it is open 24 hours, the drive-thru attendant told us they were doing a shift change and wouldn’t reopen until 11:30. There was absolutely no sign posted explaining this, so we waited in the parking lot and came back at 11:30. There were already two cars ahead of us and several behind us. Once we finally reached the speaker, we were asked to wait. We waited 12 minutes just to place our order. When someone finally took the order, there was no apology or acknowledgment of the wait—they seemed rushed and barely communicated with us. We paid over $50 for five tacos and a small popcorn chicken, and then waited another 18 minutes at the window for our food. By the time we finally left, it was midnight. I have honestly never spent half an hour in a fast-food drive-thru before. Unfortunately, it didn’t end there. When we got home, our drinks were wrong, the gravy was missing, and the tacos were extremely disappointing. A $5 taco should contain enough filling to actually be worth $5. These had maybe a spoonful of meat and so little filling that we ended up combining the fillings from multiple tacos just to make one decent taco. I completely understand that it was late at night, but this is a 24-hour restaurant. If you’re open 24 hours, customers should still be able to expect reasonable service, accurate orders, and food that meets the quality you’d expect to receive for the price. I hope management takes this feedback seriously. The staff really need to work on communication, customer service, order accuracy, food quality, and getting customers through the drive-thru in a reasonable amount of time. Tonight was a very frustrating experience, and unfortunately we left feeling like we spent over $50 for food and service that simply wasn’t worth it.
• FB

  Fionah Buison

  6 days ago
  1.0
  We came here at 10:45pm ish and was told to come back at 11:30pm to order. We come back and they tell us to wait another 20 minutes. Every time I’ve gone to order from this place later in the night, their system is always down. Please just fix that.
• JV

  J V

  Aug 7, 2026
  1.0
  Sat in the drive-thru for 10 minutes waiting for my order to be taken. I guess they wanted to clear the entire drive-thru before taking the next order. Never got the chance to review my food, as I left before I had my order taken, but based on other reviews, I guess I didn’t miss much.
• AH

  Angela H

  Aug 6, 2026
  1.0
  Advertise as open 24 hours but they are never open at night. I have attempted to go here 3 times after 10 pm. Oh and they take forever to get give you your food. I hope upper management will do something about this location.
• EE

  Ella

  Jul 23, 2026
  1.0
  Absolutely terrible customer service. I am very pregnant so I sent my husband to pick up the new Midnight Baja Blast for us to try. It was there on their menu, but when it came time to collect the order they said they didn't have it. My husband asked for a refund and they denied it, saying they wouldn't so that. When my husband got home I opened the pops and they're not even filled to the top. So not only was their menu inaccurate and not up to date, their staff unhelpful, but we hardly even any pop of what we ordered. I am deeply disappointed. And it still cost us $4 for each pop. What a terrible deal. I will not be back to this location and recommend others don't go visit it as well.