Subway

Avis

• LT

  Lindsey Tomiak

  Sep 25, 2026
  5.0
  Today I came in for a drink. The lady on today is always amazing so friendly i just love when she is on. Also lone when the girl with the glasses is on as well these two ladys are so amazing and have the best attitude and are always so friendly. I love coming in when they are on Keep up the great work ladys
• MI

  Missy ice

  Sep 23, 2026
  1.0
  Worst customer service experience I’ve had in a long time. I placed two separate orders through the Subway app specifically to avoid waiting. When I arrived, the staff asked for my name, told me they hadn’t received my order, and immediately treated me as though I had somehow caused the problem. There was no effort to investigate, no basic courtesy, and no concern whatsoever that I had already paid and was standing there trying to understand what had happened. Instead, I was spoken to dismissively and then effectively ignored while they moved on to help a customer who had just walked in. What made it worse was the attitude. I was made to feel small, inconvenient, and frankly stupid for asking about an order I had legitimately placed. Then, after ignoring me, my order finally appeared on their till. Only then did they discover that my SECOND order had actually been sitting there waiting the entire time. Somehow the order I made 45mins before the second order showed up way later! Also when I gave them my name, Sherlock and Watson were unable to deduce that the one order they had prepared could possibly be for me since it was ordered under my first name initial! It was either the app or their system. Yet throughout the entire interaction, I was treated as though I was the problem. Technology fails. Apps have glitches. I can understand that. What I cannot understand is treating a paying customer with such contempt instead of simply saying, “Let’s figure this out.” A minor technical issue turned into an awful customer experience entirely because of how the staff handled it. Absolutely would not recommend this location, and based on this experience I certainly would not recommend relying on the Subway app either. Another suggestion: stop tipping on these online apps! Happy to tip great service but because I had to prepay, I ended up tipping to be treated shabbily!
• DG

  Donna Garcia

  Aug 6, 2026
  5.0
  Amazing service! Will def comeback
• YK

  Yunsik Kang

  Jul 31, 2026
  5.0
  I made the wrong order, but the manager here kindly helped me, and I was deeply moved. I always want to go to Riverbend and cheer for them. They say they are truly grateful.
• GT

  Gary Thomas

  Jul 11, 2026
  1.0
  The staff is arrogant and rude. I had a mobile pickup. No greetings. Just made rude faces and gave me my sandwich.