Subway

Avis

• CU

  Chigozie Ukwunna

  Sep 24, 2026
  4.0
  They are one of the best restaurants in town. Their food tastes so good. The restaurant is very neat and they have the best customer service.
• OK

  Oleksandr Kutsevliak

  Sep 19, 2026
  5.0
  Wery kind lady serving here
• CC

  Carm

  Sep 16, 2026
  5.0
  What amazing service and staff. Made my lunch very pleasant.
• RM

  Rex M

  Sep 11, 2026
  1.0
  Terrible experience at this Subway at Webber Greens. The woman who attended me plopped my sandwich in the toaster oven without even asking me first whether I wanted it toasted or not! Fortunately I caught her before it got all hot and crusty. I told her politely that I didn’t want it toasted and that she should have asked me first. She sighed and curtly said “So do you want me to do it over again??” I said never mind. She quickly took my money and handed me the change, clearly p*ssed, even though it was her fault. No apology, no acknowledgment of her mistake. You could see she hated her job with the sour look on her face the ENTIRE time she was serving me. And I was nice and polite from the beginning. The restaurant wasn’t even busy. I was the only customer at the time! Imagine when it’s busy! I love Subway sandwiches but this kind of customer service makes me feel like I don’t want to go back there. Don’t work in customer service if you can’t handle a simple request or a reasonable response from a customer. I hope management sees this and trains the staff better, for customer service is the foundation for the success of any business, especially a restaurant business.
• SM

  Susan McGann

  Aug 31, 2026
  1.0
  I am reaching out because I would like to bring an issue to management’s attention regarding a sub platter I ordered in person for pickup on Friday, August 21 at 10:15 am. There were two concerns with my order. First issue I was overcharged for a cold cut sub as I was told it was not one of the choices in a platter. More importantly, when I opened the platter at home, I was surprised to find that the subs were not individually wrapped as described on your website. I had specifically relied on the information provided when placing my order. On Monday, August 24, I returned to the store and left my contact information, asking to speak with a manager. I did not receive a call. On Wednesday, I left a voicemail requesting a return call and again received no response. On Thursday, I called again and spoke with an employee, who told me that the subs have to be specifically requested to be wrapped. I explained that this was never offered or explained to me when I placed the order. I again asked to speak with a manager and requested a callback. Once again, nobody contacted me. I am not looking for an argument or seeking compensation. I would genuinely like management to be aware of what happened because this appears to be a communication and training issue that could easily happen to another customer. If wrapping the subs is something that customers must specifically request, that should be clearly communicated when the order is placed, particularly when the website describes the platter as including wrapped subs. I have now made several attempts to bring this to someone’s attention and have not received the courtesy of a return call. I would appreciate a manager finally taking the time to acknowledge the concern and look into what happened. My intention is simply to make sure this information reaches the appropriate person so that another customer does not have the same experience.