GD
Grayson Deane
5 days ago
This is genuinely crazy.. i was using the subway app to place an order for lunch, i meant to place the order for the tuscany boulevard location, but instead i placed it across the city at this walden gate location closer to home, i forgot to change it🤦🏾♂️ tried to cancel the order in app but couldnt find the setting, so i just accepted that i wasted my money, but low and behold, an angel called my phone, calls me about the order, i tell her i placed it at the wrong location, and she offers for me to come later so they can remake the order. I tell her im probably not getting off work until like 5. So in my head im thinking “damn this girl is probably not gonna be working, will the other workers on the clock at 5 do it for me?” So come 5 o clock i remembered this on the way home, called in, and asked the workers currently on if they were able to do it. And guess what, they did! This level level of dedication is insanity, this level of customer service is unheard of.. there was absolutely no obligation for them to do this, in fact greedy corporate leaders would probably say to take my money and save the food resources, but the dedication to customer service from this woman was too high, i want to recommend everyone involved for an immediate promotion. Talbir and khush were the workers that were in at 5 o clock, but as for the girl at lunch who called me to let me know to get my sandwich, i forgot to ask for her name. All I know was that she was working monday aug 10th, 2026 around noon to recieve the order, she needs a promotion badly, this level of dedication to service must not go unrewarded, there needs to be more incentive for stuff like this. God bless everyone involved