Canceled my delivery order twice multiple weeks apart, why are you even on there?!
TB
The Angry Bacon
Sep 24, 2026
Haven’t been to Five Guys in a while and decided to give it a try. We opted for the Bacon cheeseburger and it was delicious. Nice a juicy and full of flavour. One of the better burgers I have ever had.
We just had the burger as we were not overly hungry and this burger was enough to share.
KC
Katie Cordiner
Sep 17, 2026
Waited 1.5 hours for a simple 2 cheeseburger and fries order via delivery! Incredibly unfair to the uber drivers who patiently wait.
Out of 36 burgers ordered in the last 12 months they've gotten the order correct 6 out of 36 times. I'm done. I'm not angry with them anymore I'm angry at myself for continuing to shop here, but I'm done. Tip to the staff: I know cheese is a popular topping, but not everyone likes, wants, or can digest cheese on their burger.
Very disappointing experience
I ordered a burger with pickles, but instead of pickles, I received tomato. I absolutely hate tomato in burgers, so this was very disappointing. I had to take the burger home and replace the tomato with pickles myself.
The burger was also completely cold, even though it was packed in insulated packaging. I live only about 5 minutes from this location, so there is no way it should have gotten this cold that quickly.
The fries were even worse. I had to throw them away because they were soft and soggy, almost as if they had been boiled. I’ve visited this location many times before, and the fries have always been fresh and crispy, so I was especially disappointed this time. I always leave a tip, even when I’m taking my food to go, but this time I honestly don’t know what I was tipping for. I had to go home, fix my burger myself, and heat it up.
This was a really frustrating experience. I’m very disappointed, especially because I’ve been here before and normally have a much better experience.