Geek Squad

Avis

• LE

  Linda Eccles

  Aug 7, 2025
  4.0
  I just want to say thank you so much to this employee who helped me out. I was so happy cause no one else. At videotron could help me with my phone and I got to the geek. Squad in Lasalle, and I was served this guy named Brice, what a nice person, very polite, very nice. And he fixed my phone in 2 minutes. When videotron, spent 30 minutes on it and could not do nothing. They just made it worse, so thank you so much. Brice, go see this guy, he's worth it. in lasalle
• MH

  Milad Hossyni

  Aug 10, 2023
  4.0
  Worst Customer Service ever, They over charged my CC for an amount of $1100.00 and they have me running left and right to get my refund back, they promise manager call backs that never happens and all they do over the phone is to apologize and nothing more. I'm still getting the run around to get my refund. I suggest everyone to avoid signing up for protection plans or have your credit cards on file as they will take payments and make you work to refund it back
• YH

  Yara Haj Hasan

  Aug 10, 2022
  1.0
  Do not trust their words!! I was told I can get my laptop fixed for free if I become a member and when I brought my laptop at the store after paying the monthly fees for 6 months they wanted to charge me extra money for shipping the device to be looked at another location, and I was told they might not fix it if they do not know how to do it but the $80 shipping fee will not be refunded!!!!! They wanted me to pay for a service that I might not get! They also make you sign that you agree you will pay the service monthly fee for several months before you can cancel it. So even if you don't get any service you still need to make your payments.