Geek Squad

Avis

• EP

  Erin Picaries

  Aug 7, 2026
  2.0
  I hired Geek Squad to install and wall-mount a brand-new, heavy television in our living room, expecting professional, safe workmanship. Instead, their complete incompetence resulted in a terrifying and dangerous situation for my family. A few days after the installation, the entire unit ripped completely free from the wall without warning and crashed to the floor landing right by my grandson. Upon inspecting the mounting bracket, it was clear to me the mount was defective. When I contacted Best Buy and Geek Squad management to report the incident, I was shuffled from one representative to another, given automated ticket numbers, and met with total indifference. No one took immediate responsibility for the gross safety hazard their installers created in my home. They accused my grandson of dangling off the rack, wich even if true shouldn't matter in getting my purchase fully refunded.
• CB

  charlie beaudry

  Sep 1, 2024
  1.0
  Manque de professionnalisme. Le garçon qui nous a servis était très bête, il y a des manières de parler aux clients.
• PP

  Philippe Poulin

  Jan 8, 2024
  1.0
  Le pire des services, un vrai casse-tête, pas moyen de rejoindre quelqu'un a Gatineau. Il n'ont pas de téléphone.
• CT

  Claude (TOTO)

  Nov 10, 2020
  2.0
  Il faut payer, sinon le service reste à désirer.