Geek Squad

Avis

• DM

  Dea Muhammad Muslim

  Jun 11, 2026
  1.0
  I brought my new laptop that I bought a few weeks ago from Bestbuy. And I brought my laptop to this geek service just to install the SSD that I have, after it was finished, baaaaang when I use the laptop, it always freezes like this!
• TC

  Tim CATHERWOOD

  Jan 6, 2024
  5.0
  The Geek Squad rep who came to my house, Alex, was absolutely outstanding … he checked my tv sound & showed me the solution plus how to do diagnostics … punctual, courteous & very helpful … an excellent experience ⭐️⭐️⭐️⭐️⭐️ (The call centre was another story … the agent I spoke with was disappointing … he did not seem interested in my situation, just followed the script and did not make me feel like he cared … this was not appreciated 👎)
• IR

  Ibraheem Rana

  Dec 12, 2022
  5.0
  This review is specifically for the good employee who helped me named Ben. I was trying to get the benefits of my warranty for my airpods pro and no one was helping me WHICH IS THEIR JOB! They were sending me person to person, eventually I walked to the Geek Squads front desk where I was noticed by Ben. He stopped what he was doing and quickly came to the front desk from the back and offered me his ear. I explained everything, how much difficulty I’ve been facing trying to get the benefits of my warranty and expressing how I just want it to be over with. To him it was like hearing what does 2 + 2 =? He knew exactly what to do and thoroughly explained me step by step what to do. Then he insisted allow him to take care of it for it was really simple, I gave him my receipt and he went to the back on his computer and punched in all my essential credentials necessary for the warranty application. Within 2 minutes time he was done and I was all set to go. Now that is what you call good business! I can now happily say I have received my e-receipt from best buy. Thank you so much Ben!!!
• SH

  Scott Hollinsky

  Jan 21, 2021
  1.0
  Worse place ever to get a hold of anyone. They dont have time to answer a phone call at all. Terrible customer service