Geek Squad

Avis

• VS

  Vivek Sharma

  May 21, 2026
  5.0
  Got my laptop repaired It was amazing
• MH

  Mark Hillier

  Jul 11, 2023
  1.0
  The Geek squad service is an utter joke. You have incompetent peple who can barely speak english who continually fail to communicate to the customer what is going on with their service request on warranty items purchased from BestBuy. Run away from Best Buy and their band of idiots running the warranty service.
• PP

  Puccett

  May 23, 2022
  1.0
  *******DONT USE GEEK SQUAD THEY HIRE A BUNCH OF PEOPLE WHO DONT HAVE TECH BACKGROUNDS********* Pre "Fixed" pc - Took my pc in to bestbuy geeksquad, was told that the fans were going in the back. Purchased new LED fans, having them installed by geeksquad. PC still made same noise as originally, was told the sound was "Air in the lines of my AIO and after 24-48 hours it would go away." -It did not, and it was not the fans. When i got my pc back: -Grinding was still there Made complete separate trip to BestBuy again to have the AIO REPLACED. -LED's on fan didn't get connected. -Backplate was not put back on. - They didnt apply enough thermal paste to the CPU now it runs EVEN HOTTER than before. NO CUSTOMER SERVICE FOR LOCAL SUPPORT, giant robot help line... ********DONT USE GEEK SQUAD THEY HIRE A BUNCH OF PEOPLE WHO DONT HAVE TECH BACKGROUNDS********
• BP

  Big P

  Mar 22, 2021
  4.0
  Geek Squad typically, answers all my questions and solves most of my tech problems. I'd recommend them especially, if you rely on any tech to run your life or small business.
• ZZ

  zero

  Sep 22, 2020
  1.0
  They dont even try to help me trouble shoot because I'm not a member of the paid for survice