Geek Squad

Avis

• AP

  anna penney

  Mar 15, 2026
  2.0
  First time I had inadequate service with your company. There was only one service person working and I don’t think he was adequately trained, I left with him giving me a number to call for my Facebook problem.
• GM

  Greg Meeker

  Apr 27, 2025
  1.0
  Bought a 5 year geek squad warranty on my Samsung stove. 4 months in one burner is stuck on max. I called to use my warranty or at least get it fixed, if I wasn't speaking to an artificial intelligence, I would get nothing but dismissive and condescending customer service. They transferred me to a number that only services the states over and over again. Getting scam vibes If I could rate less than 1 star I would. 0/10
• MR

  Mo Ricko

  Jan 23, 2024
  1.0
  The sales customer agent is rude right away. Bought a pc 2023 and have two years of Geek Squad in it. Upon bringing the PC they said it's gonna take at least two weeks or more than a week to fix it and were asking for an extra charge. When we asked about what were we supposed to do meanwhile the agent said it was up to us and none of our concern. Don't buy from Best Buy and don't waste money on Geeksquad.
• ZZ

  Zach N (Zakatoke)

  Aug 5, 2019
  1.0
  Don't bother trying to call the store. No one ever answers.