Geek Squad

Avis

• AM

  Arlene Miller

  Jan 27, 2025
  1.0
  We bought a very expensive LG TV that was hooked up to our Sonos sound bar and our cable box. We got a new cable box and remote and now no audio on the sound bar. We have spent countless hours on the phone and Best Buys service is terrible. Bounced from person to person cut off. Horrible never again.
• AZ

  Avelino Zapanta

  May 5, 2024
  5.0
  Went to bring my microsoft surface which I've been trying to sort for the last 2 days. The guy fixed the problem with his magic. Bikram, thanks a lot!
• AI

  Alan Iwaskow

  Sep 6, 2023
  5.0
  Geek squad experience was amazing. Very happy to have gotten my new laptop at Best buy!
• KI

  Kyle Irving

  Jul 22, 2023
  1.0
  Went to best buy in GP where I bought my phone had the extended warranty through geek squad. I took it in to get it looked at, worker said they don't have tools to take the phone apart 😳 Canceling my subscription now.... pointless, somethings just can't be fixed.
• TA

  Tristin Abbott

  May 29, 2021
  1.0
  I've been to geek squad about three or four times on separate occasions to get my laptop or computer fixed, and every time I give it to them, they look at it for about half an hour and offer me the exact same thing everytime. Their $197 package that does a diagnosis for said computer. They clearly don't know what they are doing, as I took my business elsewhere and got it fixed for fraction of the cost, and they new what to do right away. I would not recommend geeksquad, as I said before, they are clearly incompetent.