Geek Squad

Avis

• CO

  Cindy De la O

  Mar 19, 2022
  1.0
  Worse service I’ve ever experienced so far. Super rude customer service, I got charge for nothing. Never again.
• RY

  Rajat Yadav

  Jul 15, 2021
  1.0
  Never take your laptop, they'll break it rather than repairing it and put tape on your laptop as if you'll never notice it. Very unprofessional and they really don't know what they are doing.
• SD

  Serialent Direto

  Jan 23, 2021
  2.0
  Came in for an issue with my laptop not booting up anymore. I specifically explained what happened prior to the issue. Hargon Randhawa didn't seem to be to concerned with how it happened and said she would run the $60 basic software/OS Diagnostic. Never got a call so went in the next day. She told me the drive had completely failed and that was why the laptop would not boot up. Asked if I wanted to recover the data on the drive. It didn't make sense so I paid for the useless Diagnostic (you don't even get a report). And figured out by watching a few youtube videos with my specific scenario. Even though I never found my answer I figured out that my drive was set to RAW. I'm no computer expert but I knew that my drive should have been set to NTFS. I learned how to change the drive to the correct format and voila. My computer booted right back up. Can't speak for all Geek squad locations but incompetence is what I experienced. Of course I will never go back as they clearly don't know what they are doing at the 17th Ave location.
• SS

  Shawn Shewchuk

  Nov 21, 2020
  5.0
  Good service