Wow vraiment excellent service de la part de Cristian et le gérant Emmanuel très professionnel et connaissent tous par coeur je les conseils!
CC
Chris Corcoran
4 days ago
1.0
Was called to tell me that my plan was expiring and that I could book an appointment to come and see some exciting new offers they had for me. Show up and the best offer they had would end up costing me 30$ more than my original phone plan for a new iPhone (bring it back plan). Went in a second time to see if any new offers were available and was told no and that if I could find a better plan elsewhere I should switch carriers (great customer retention tactics!) I end up switching carriers and when I bring my iPhone back to the store to return it, all of the sudden the screen needs to be replaced and I need to pay $300, what an absolute scam. During the initial appointment I was told my phone was in great condition and now all of the sudden because I chose to switch carriers I need to pay to replace a screen that works perfectly fine and had no visible damage whatsoever. Thanks to Vidéotron Boisbriand and their terrible service I will now be looking at cancelling my internet and tv services with them.
To Myriam M. who answered me about contacting you through private message, how do I go about contacting you?
SB
Sandra Boucher
Mar 24, 2026
1.0
Mauvais service, on me donne rdv avec sacha pour finalement m appeler me dire qu il est malade et d arriver plus tôt pardon mais on a un travail une vie on est pas vos employés la au prix qu on paye j arrive la 2-3 employés me servent comme des poules pas de tête j'attends 1h00 pour jamais me faire dire qu il y a des frais de réinitialisation de 20$ quand je vais ramener mon téléphone je me pointe aujourd'hui je dois sonner pour du service les employés textent et ne font rien. On me dit tout suite qu'ils ne peuvent reprendre le téléphone et de revenir une 3e fois réinitialiser franchement c est rire du monde avec leur frais cacher 40$ pour assurer transférer les données hey wow la prochaine fois je m achete un cell sur marke place ça va me coûter les frais cachés...Ridicule
YY
YSB
Mar 17, 2026
5.0
Je vous recommande Nico super bon service connais c'est produits et il est rapide est efficace dans c'est démarche
JB
Jorel Bertounesque
Dec 30, 2025
1.0
Une de mes pires expériences de service clientèle à vie. Vos employés sont pas obligés de travailler dans le public si c'est pas pour eux autres...
Vidéotron offers unlimited Internet plans, IPTV television services, cellular plans, and mobile phones.
Where is the Vidéotron store located in Boisbriand?
The Vidéotron store is located at 2659 rue d'Annemasse, Pignon sur rue, Boisbriand, QC, J7H 0A5, Canada.
What are the Vidéotron store's operating hours?
The Vidéotron store is open Monday to Wednesday from 10:00 to 18:00, Thursday and Friday from 10:00 to 19:00, Saturday from 09:00 to 17:00, and Sunday from 10:00 to 17:00.
Does Vidéotron accept credit and debit card payments?
Yes, Vidéotron accepts credit cards, debit cards, and mobile NFC payments.
Is Vidéotron's store accessible for people with disabilities?
Yes, Vidéotron has wheelchair accessible parking and seating available at their store.
Can I schedule an appointment at the Vidéotron Boisbriand store?
Yes, appointments can be scheduled via their online reservation system at https://app-videotron.beehivr.com/scheduling/30/public.
What other telecom providers are near the Vidéotron store?
Nearby telecom providers include Rogers and Bell, which are other mobile phone and telecommunications companies in the area.
Are there dining options near the Vidéotron store?
Yes, there are several dining options nearby such as Sushi Shop for Asian cuisine, Subway for sandwiches, and A.M. Dejeuner Dîner for breakfast and brunch.
What nearby services can I access around the Vidéotron Boisbriand location?
Near Vidéotron, you can find insurance agencies like Allstate Assurance and travel services such as Vacances Le Faubourg.
How can I contact Vidéotron in Boisbriand?
You can contact Vidéotron by phone at +1 450-951-8992 or visit their website at https://magasins.videotron.com/qc/laurentides/boisbriand/2659-rue-d'annemasse.
Brand Certified Facts from Vidéotron
This information is certified by Vidéotron and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: