Stopped in to drop off a couple of packages. While waiting, I witnessed Shantel demonstrate exceptional customer service with an elderly customer through patience and clear communication. Impressive!
DB
Devin Begin
Sep 1, 2026
5.0
Austin was so extremely helpful, and kind. He made my experience as easy and efficient as possible.
JC
Jordan Cusack
Jul 29, 2026
5.0
Awesome interaction with Austin , Greeted with a warm welcome and great customer service. Keep up the great work :)
SA
Sharon Allen
Jul 29, 2026
1.0
A most unfortunate interaction with Austin who was not helpful, pleasant or kind. I asked for him to please speak differently. No luck. I asked for another team member. Nope!
So I left to go to UPS. Much kinder and actually significantly cheaper. Austin’s supervisor should help him with some training to learn how to treat customers in a polite and respectful way. Do not recommend! Two thumbs down 👎 👎
Austin is One Rude Dude!