Use a different company, they do a horrible job and don’t care because there are no consequences.
FedEx kept delaying delivering my package to my home, it was stuck at this centre for a few days (I called customer service to verify). The first time, the package went on the wrong van, the second time, there was a delay
Everytime I’d order a package and they use fed ex as delivery it’ll always be delayed. Either a day later or not in the allotted time frame they give you on the tracking updates. Such a frustrating company. Do better! This happens to often!!
非常差的邮寄体验,简直是灾难! 工作人员失误把我隔日达的快递忘记寄出,还找借口和理由推卸责任。 严重影响了我的计划同时浪费了许多的时间,不知道公司是怎么进行培训的
Writing this at 8 in the morning because... using FedEx is like being cursed. I am the reciever of an item coming NEXT week. I work night shift, at the crack of dawn the FedEx robot caller starts calling... And it won't stop calling about an import duty fee. Why can't it just be via email like everyone else? Hanging up does nothing it will call again and again. Zero courtesy or consideration towards their customers. I didn't agree to getting robocall bombed, how do you make this stop? I already paid... The import tax was only $20.12 but FedEx's fee was 11.97 so like pin that to the back of your mind. Please knock it off, please show a bit more consideration towards your customers. Please stop with the robocalls!!!
Update: At 4:52am the day AFTER I paid, FedEx begins the emails. What is going on here guys? Have you no control of your own systems? Do you want me to pay the invoice again? This is somewhere between extremely annoying and plain harassment. I'm not buying anything from anybody that ships with FedEx anymore. This is the worst.