Update your hours, wasted my time. Drove over an hour to see its closed when it shows open til 7 on google.
NK
Nazar Kobryn
Aug 3, 2026
Didn't update schedule on Google maps
RS
Rebecca Stone
Jul 15, 2026
Drivers lie about your package being delivered, with fake delivery photos (just a close up of part of the box). I’m guessing they just kept it for themselves? Customer support is useless, I have received zero response
AB
Amanda Blaire
Jul 15, 2026
Shipping service is terrible and always such a pain. They don't leave slips when attempted delivery, they don't leave packages at nearby drop off locations. What should be a seamless, easy experience is a complete pain. Customer service is great and they try to help but their drivers are awful. I wish companies would allow customers to choose shipping services so I don't have to use their default. I would pay more elsewhere for reliability.
I am beyond disappointed with FedEx’s delivery service.
An $800 order was delivered to my home looking like it had been treated with complete disregard. The boxes were ripped open, torn apart, crushed, and looked like they had been handled like garbage throughout transit. This wasn’t minor wear and tear from shipping, it looked as though no care was taken at any point in handling my package.
When customers spend hundreds of dollars on premium products, they expect the shipping company to deliver them in the same condition they were sent. Instead, my order arrived damaged before I even opened it. This experience was unacceptable and reflects very poorly on FedEx’s handling and delivery standards.
FedEx needs to do better. I have already reported this incident directly to FedEx. I’m leaving this review simply to share my experience so other customers know how my package was handled.