Nadine at MAC Cosmetics was absolutely wonderful! She made me feel genuinely seen and heard rather than like just another customer or a dollar sign. Instead of pressuring me into making a purchase, she kindly offered me foundation samples to take home and try, which I really appreciated.
Her approach was so thoughtful, genuine, and customer-focused. It’s rare to come across someone who makes you feel comfortable and valued without any pressure to buy. Thank you, Nadine, for such a positive experience! You’re a wonderful representative of MAC Cosmetics. 💕
I've been wearing MAC products since I was a teenager and they've been a staple in my pro-MUA kit for a long time as well. I've been to MAC stores all over the world and consistently the one here in Windsor has always been the most friendly, personable and helpful. Even when they were just a booth in The Bay, the team here has always been good. Unlike other stores (cough Toronto cough) who's staff acts like they're better than you and won't give you the time of day, Windsor's store goes above and beyond to find what you need.
I was helped today by Alex and she was an absolute gem! She was funny and warm but also honest about what colours suited me best instead of prioritizing the sale no matter what. It felt like shopping with a friend. I love that. Keep it up, girlfriend! Hope to be back soon.
Employee, Fiona was outstanding. She's extremely sweet and patient with helping you select the right product for your skin tone❤️❤️❤️
I was extremely disappointed to learn the other day that one of my favorite items was no longer available for purchase. Madison went above and beyond and exceeded the expectations of customer service to help me out and ensure I left completely satisfied. She should be a role model to all in exceptional customer service excellence!! Thank you Madison, you truly made my day! ❤️
GG
Gia Graceffa
Sep 29, 2025
Not very busy but great service and products! Jojo was an amazing help finding me everything I needed! For never buying makeup, she was the best help I could’ve asked for.