HK
Helen kingsley
May 28, 2026
Walked in to the store with the intention to update my lipsticks. 2 staff were working the floor but I was completely ignored. Not even a greeting! I waited until they were done talking but neither one approached me for service. Pretty bad service for such a great company.
Five-star service from Tommy! I came in looking for foundation but didn't know where to start. Tommy went above and beyond to help me find the right shade for my skin type. His explanations were simple and thorough, making me feel totally at ease. Thank you, Tommy, for being so helpful and professional!
CR
Colleen Roga
Mar 26, 2026
I wanted to say thank you to Josh! I went in on Tuesday after months of feeling stressed about what the heck I was doing (definitely a makeup novice). My experience with other makeup stores hasn’t been great and not only did he change my tune on cosmetic stores in general, but definitely made me a MAC convert! Thank you again! :)
Courtney helped us in store and she was SO sweet and took so much care in helping us :)she gave us a wonderful experience !!!!!
MM
Moe El-Sibai (Moe)
May 9, 2019
Great customer service 👏.