RK
ravneet kaur
Sep 5, 2026
I had a very unpleasant experience at this MAC store. I brought my own lipstick to match a 👄 shade, but the staff member’s expression made it seem like she doubted that the lipstick was actually mine, which made me uncomfortable. Later, I picked up a lipstick I wanted to buy, and she literally snatched it from my hand, closed it, and put it back. The whole interaction felt very rude and unwelcoming.
KB
Keora Boeve
Jul 24, 2026
10/10 service to Paige at MAC West Edmonton mall. They took time, care, patience, and kindness when handing a very tricky situation that no other locations/customer service was willing to tackle. Paige is an exceptional employee/person and I am extremely thankful for their time. Thank you again, Paige!!!!
DW
Delainah LaGlace Walker
Jun 30, 2026
They helped match me to a medium foundation for my wrinkles and dry skin.
I visited MAC Wednesday, March 20, and was greeted immediately upon entering the store. I was getting a half hour makeup application done for my grad photos. Lindsay was the artist doing my makeup, and I really enjoyed how she explained what she was doing, and after applying some makeup such as the eyeshadow, she checked in with me and asked if it was too dark or light. The experience was great since Lindsay ensured I was happy with each application. She also did a great job and was able to replicate the look with the photos I provided.
Additionally, I purchased a really fantastic under eye concealer. I have never used such an awesome concealer: with a bit of powder, it doesn't crease and looks good after 10+ hours of wear!
Overall it was a great experience at MAC and I will return! Thanks Lindsay!
AN
Anita Nancy
Apr 25, 2017
It was a great experience shopping in this store. I did not have any idea what i needed but the customer service person who was there really did a fabulous job by helping me to select what I needed in a very friendly and patient way even when my twin babies were crying.