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Teddy Gone Offgrid
Mar 17, 2026
My serpentine belt decided it didn't want to play anymore on a Saturday morning around 0700. Did a search for a parts store that was open and noticed Carquest Ajax was open! Called and got Bjorn who was pleasant to speak with and more than helpful!
I highly recommend this location as all of the staff I have since spoken with are absolutely amazing!
DM
Daryn Manuel
Sep 17, 2025
Very friendly staff!
Came here to get a can of spray paint matched to my civics paint and it came out perfect and glossy.
Staff was very knowledgeable about the install I was doing on my car and gave tips on how to make sure it went smooth.
Would definitely recommend going here for your cars needs
When I checked this nice store reviews I can read and see 5 starts reviews about 5 to 7 years ago. Something gone wrong. In my recent visit my experience was really bad. Very rude customer service. Never ever come back to this place. I asked for one 8 dollars light bulbs exchange choosen for the seller according to the information I provided from a vehicle owned by my son during 13 years. I was able to pay again if it was necessary.
I was polite, nice. No questioning anybody I considere was treated in the way Noone deserves. The answer was, go outside and fight to those big guys if you want to fight.
Anyway they solved the problem in the way should be from the beginning.
Reading the store owner declaration on Google reviews I can see this is a big company across Canada and US where 8 dollars shouldn't be the center of the problem.
On the annual report of the company you can find this information:
Carquest Auto Parts is owned and operated by Advance Auto Parts, Inc., the largest automotive aftermarket parts provider in North America, servicing both the do-it-yourself and professional installer markets.
The company is not listed on the Canadian stock exchange, although it has a place of business in Canada, does business in Canada, and has assets in Canada. It has at least $20 million in assets for at least two of its most recent financial years. It has generated at least $40 million in revenue for at least two of its most recent financial years. It employs approximately 1,800 employees in Canada
Advance Auto requires its team members to follow the Code of Ethics, which covers human rights, and the company requires training on the Code for new hires and then annually.
The CEO of the company said:
This pride is grounded in how we serve our customers and how we treat our team members, suppliers, communities and environment.
Throughout our more than 90-year history, we have created a culture
built on trust and integrity by doing things the right way and by making
choices that maintain our good reputation.
As you review our Code, I encourage you to think about how you can
use it in your daily work. By making good choices grounded in Advance’s
expectations for ethical conduct, you can be proud of yourself and your
work, and you can trust that you are contributing to our company’s proud
legacy. Remember, our success is driven by what you do for our customers and company—and how you do it.
Thank you to all our team members around the globe and across all
our banners for taking the time to Be Accountable and learn about your
responsibilities under our Code.
Shane O’Kelly
President and Chief Executive Office
Good people, decent stock levels.
NS
Nadia Sushi
Nov 14, 2016
November 14/2016 one of your drivers in Carquest vehicle, going eastbound on Chapman drive @ 10am towards Harwood Rd, texting/checking their cellphone, basically not paying attention, and narrowly missed a parked car. Won't be using your store again or recommending it, this type of behavior is unacceptable.