Subway

Reseñas

• KK

  Kylla Kapp

  Jul 30, 2026
  3.0
  Food is okay, not bad, not extremely amazing. People there listen, they do their job. The place itself could use an update, may be a location issue. Atmosphere was dead, hardly anyone was there.
• AW

  Aneva Walker

  Feb 18, 2026
  1.0
  I visited Subway in Inwood, WV on January 14, 2026, at approximately 5:05 p.m. to pick up my order. My sub was ready upon arrival, and I confirmed with the employee that my requested toppings had been included. After returning home and getting halfway through my sandwich, I discovered a long, straight hair inside the sub wrapping. I immediately stopped eating and documented the incident at the time, though I no longer have access to the photo. An entire month has passed since the incident, and while I attempted to save the image for future reference, I have been unable to locate it. I submitted a complaint through Sammy, Subway’s AI assistant, and allowed sufficient time for a response via email. I do have documentation of that contact. However, I received no reply regarding the food contamination itself. I then contacted the restaurant directly and spoke with a woman who identified herself as a manager. I explained the situation in detail. She stated she would inform upper management but did not offer a refund, replacement, or any immediate resolution. With experience in the culinary and hospitality industry, I understand that mistakes can occur. However, proper food safety protocols—such as securing hair and maintaining strict hygiene standards—exist to prevent this type of issue. When a contamination incident is reported, it should be addressed promptly and professionally. As of February 18, 2026, I have received no follow-up communication from the restaurant or from Subway regarding this matter. Food safety and customer care should be taken seriously. This experience fell short on both counts.
• MT

  Misty Tompas

  Jun 10, 2025
  5.0
  Fast good subs.
• MT

  Michael Thompson

  Jul 12, 2022
  1.0
  The employees were nasty to us and they don’t even sell the subs they are advertising and all the deal they have they turn down. Will not end up going back.