Subway

Reseñas

• CJ

  Connie Jewert

  Aug 30, 2026
  1.0
  Blond lady working there this evening was quite rude and obnoxious. I'm so tired of the poor customer service at the Spooner location. Not to mention, there was only one other customer in the store and every table in the lobby was dirty. We will NOT be back.
• VS

  venna stewart

  Aug 24, 2026
  1.0
  Paid for 2 bags of chips, got 0. Saw delivery was an option, when I didnt receive my order an hour later, I asked them to make it fresh so I could come pick it up. Got yelled at by a lady in drive thru, she said she had to pay for my food to be remade. Why make delivery an option if no delivery?? Will be returning tomorrow to get my chips, then never again. Get better workers, or pay them enough to care.
• DD

  Dawn

  Jul 5, 2026
  2.0
  I almost felt like I was at the DMV with the way the employee treated people. The woman with the pink glasses today was not a nice person. Rude to people before me and to me. Very blunt and not someone that should be in customer service. I simply wanted my oil and vinegar after my veggies and she just exclaimed that she needs the sauce first. Tried to order outside but the $4.99 deal did not work on the ordering computer so we had to go inside.
• EB

  Elsa Brosi

  Jul 4, 2026
  1.0
  This was the slowest moving, most irritating, headache inducing fast food experience ever! There’s no line when I walk in just a single lady ordering 3 sandwiches in front of me, shouldn’t take too long right? WRONG! These employees were absolutely useless, I watched the lady in front of me get increasingly irritated as she ordered 2 identical 6 inch subs, should be fairly easy for one employee to make them side by side, instead one employee made them one by one while a second employee stood behind him talking about her personal life, distracting the employee making the sandwiches who would then stop what he was doing to turn and talk to his coworker face to face, and completely forget what task he was working on. I’m all for employees having a good time at work and getting along with their coworkers but if it’s making you incapable of your job then it’s an issue. Took this kid 20 minutes to make the lady’s 3 sandwiches that she complained about being wrong multiple times and left in a completely understandable huff! Then came my turn. This sandwich was made with not a single brain cell or care in the world. Off center in the paper, sauce all over the damn place, missing/wrong toppings when corrected multiple times, wrapped up and shoved in the bag like a toddler, and just an overall mess, I’m not even sure it’s edible at this point! Will not be going back!
• AM

  Al Mil

  Jun 29, 2026
  1.0
  Thank goodness this location cannot keep workers over a few weeks. I was at Subway around 1pm-130pm today and the lady behind the counter was clearly stressed and trying to restock. She rudely told me to just wait, which is fine, I wasn't in a rush. I get to ordering the sandwiches after 5mins or so, (I ask by stating sandwich name, then bread type) and she sighs and impatiently asks "What bread type". Anyway, she asks if I wanted it heated or toasted (thought she misspoke so I said yeah, thinking it was the same thing, I've only ever been asked about toasted in the past), she loads both up on the tray and hurriedly shoves it in the toaster. We get to the veggies and I'll preface this by saying I know that Subway is no Michelan Star with Gordan Ramsy in the back but my goodness. Some were browned, frozen, dark/mushy, slimy and they didn't taste fresh in the slightest. She didn't bother to change out the knife for the different sandwiches (one veggie, one meat), warps them up terribly which caused veggies and sauce to drip onto the counter and into the bag, didn't even bother to tape them closed, and pushed the bag of food at me. I've worked in fast food, a restaurant kitchen, and customer service for the past 4 years now. I can only recall one time where I was rude and impatient with customers. I understand being busy and having patrons stand off to the side to wait while restocking is being done, but the whole interaction was uncalled for. Monotone, no smile, quiet, and looking miserable is fine and normal, I'll still tip the same as usual, but the whole interaction was rude and obnoxious. I usually tip 20-25%, but I didn't feel bad leaving 0%. It's not like she's the only worker, there were others she could've swapped with if she needed a people break. Or she could've just asked me if it was possible to wait longer until she's done, clearly there was a bit to do, I wouldn't've cared. No fault to her, more of the establishment itself, but the veggies didn't taste great and the bread was stale in some parts. I've never had such horrid customer service since applying for healthcare. Spooner location never has decent quality anything, the one in Rice Lake is actually delicious, same with the one in Superior. Not to mention the latter two always have decent staff, Spooner is a hit or miss.