The UPS Store

Reviews

• IR

  Inez Roseth

  1 day ago
  5.0
  Excellent customer service! The staff is friendly, knowledgeable, and always willing to help. Fast, reliable service and a great experience every time I visit. Highly recommend The UPS Store.
• AH

  A Heal

  1 day ago
  5.0
  Greta service every time I come here. Very quick, and efficient! AR and Ola, are both very friendly and are great at their jobs, I actually enjoy shipping and making returns here.
• JM

  Joyce Malkasian

  May 23, 2026
  5.0
  This is an easy place to drop off returns. The staff is always helpful.
• LV

  Lissa VanderHeyden

  May 21, 2026
  5.0
  The help I received today from A.R. was excellent. I was at this store yesterday to buy a box and worked with someone else. That person, despite my giving him dimensions, sold me a box that was way too big, and would have cost $71 for shipping. A.R. intervened today and credited me the cost of the box I purchased yesterday. Then, he found a much cheaper box, packed it, and readied it for shipping for half the cost - 36$. A.R. was excellent to work with.
• JM

  Josh Messier

  May 7, 2026
  1.0
  I had an experience here that left a really bad impression. I stopped by with an Amazon return, a small lightweight box that I hadn't yet taped shut. The man behind the counter told me it needed to be taped shut. I asked him for a small piece of tape. Let me be clear, this is one those times in life where 3 inches would have truthfully been enough to get the job done. The employee would not give me a piece of tape. He pointed me toward the rolls of tape and told me I could buy some. I was surprised by this and thought maybe he was joking. He was not. I asked if he could just print the label and use that to seal the box. Nope. I get it, I should have taped it shut at home and I didn't. Policy is policy. But man what a policy to have. The anti-helpful corporate greed policy. Thanks for that, UPS. Buying the tape after that felt wrong. I just drove home and taped it myself (like I should have to begin with). I don't blame the employee at all. We all have to play by these greedy corpo's rules to maintain our meager bi-weekly deposits, even if it means ignoring the human instinct to help someone in need. What a world to live in! Emotionless corporate-speak response to this review in 3...2...1...