SD
S'ienna Davis
2 days ago
GREEDY Owners online orders lack integrity. I shouldn't have to be there for you to put the proper amount of boats of meat on my sandwich. If your going to buy a franchise down forget they're policy's and regulations.
I didn't pay 44$ for a healthy alternative just to get bread and sauce.
LW
Lori Woodburn
May 1, 2026
Terrible order experience. All subs were mainly bread. One slice of ham, broken pieces of a cheese slice and a very small amount of veges. Will not eat at Subway again.
Mrs. Kimmy Kay is literally the best hands down when it comes to customer service, she was extremely knowledgeable and patient with me and my kiddos, she didn’t complain nor give us any indication that it was too much she literally took all my kiddos orders without missing a beat I LOVE HER CUSTOMER SERVICE……..
If I could give this location ZERO stars I would. Absolutely AWFUL customer service. I called to get a refund because the subway app glitched and it went to a location pretty far away from me. The man who answered the phone refused to give me a refund and started yelling and swearing at me, telling me I don’t know how food service works ect. He told me he can’t do a refund once the order is placed which is a complete lie. I asked for a manager and he got even more angry and swearing at me, and told me the manager was busy and kept telling me I don’t understand how this works. Extremely rude and there’s no reason an employee should be swearing and yelling at me because I asked for a refund. He hung up on me multiple times. Will be reporting this location for fraud as they denied me a refund.
Need better sense of urgency. Sandwiches not done on time, can totally understand that they are running behind time but when there are 3+ customers they need to cut to the chase from talks. Other than that they are very polite and friendly