The UPS Store

Reseñas

• TD

  Tony Dreyfuss

  Sep 23, 2026
  3.0
  Beware. Exorbitant fee to use a credit card. Location is clean, convenient and well-stocked with good customer service. I visited to purchase some envelopes totaling $2. I used a credit card to purchase and was charged a $.50 flat fee. I am in an industry that pays credit card processing fees and know that the percentage plus the swipe fee is nowhere near $.50. I’m so annoyed and will go out of my way to avoid, even if I’m carrying cash.
• BH

  Brendan Hallmark

  Sep 17, 2026
  5.0
  Went in to ship out presents and greeted and welcomed into store. Smooth process and very friendly staff. Appreciate the work they do here!
• AT

  Alex Tovar

  Sep 1, 2026
  1.0
  Lost package and refuses to provide updates. They are forcing me to start a lawsuit to get my package
• GL

  gabrielle laden

  Aug 11, 2026
  5.0
  Very helpful.
• HM

  Heidi McClean

  Jul 10, 2026
  1.0
  Truly a terrible experience on 7/9/26. I walked in and both women in the small store ignored me while looking at their phones. One wandered over eventually and asked what I wanted, but once I told her I needed help with a package that had been returned to my house after shipping it out from that store, she wandered back to her friend. She and her friend then spent the next 5 minutes discussing what apartment they wanted to rent. Another person came in the store and they helped her, and then turned back to me. They said they could repackage my damaged box but that I would need to pay for materials. They then charged me also for printing out a new shipping label and an additional fee for "copies". They said they don't have any managers at the store and the owner lives out of state. Now the tracking number is not showing that it was ever picked up and taken to the warehouse so I am concerned that they threw it out. I tried calling the store and the person said they couldn't help me because "they weren't actually UPS."