Wingstop

Reseñas

• DD

  DBSuki

  2 days ago
  1.0
  Accidentally ordered pick up. Store hours said 1am. Got dirty looks through the door that said 12am as I saw my order on the shelf. Hope whoever takes that home enjoys it. Called at 1150pm to say I ordered pick up Accidentally, was put on hold until auto line said they were closed at 12am. 0 stars customer service.
• JL

  Jenny Louis

  Aug 19, 2026
  1.0
  We ordered thru Uber Eats. Our driver were here quick, we tracked her the whole time. The food arrived ice cold. We contacted Uber Eats and told nothing could be done. Very disappointed.
• BS

  Brandon S

  Aug 14, 2026
  5.0
  The wings were good, as always. But this review is for customer service, not the food. For real, Carlos makes this place. He's the most friendly customer service I've had in years and just kept it real with me and my family the whole time. For real, this dude is going places. Wing stop, you better promote this guy quick before someone else snatches him up for management. Thanks Carlos. Will definitely be back because of you.
• HH

  Hannah H

  Aug 13, 2026
  1.0
  Horrible horrible horrible customer service. We have had multiple issues with the staff/recent orders over the last few months, but this week was the nail in the coffin for me. We ordered food for delivery last night, which uses DoorDash drivers, BUT we ordered directly through Wingstop. After waiting 2 hours for our food, our order was cancelled. Ended up finding out that our food was stolen by a driver (obviously not the stores fault), but when I called the store to find out what happened and ask for a refund I was told I had to reach out to DoorDash. I explained we ordered directly through their website and was then told I would have a refund processed. Well, they only processed a portion of my order and not all of it. I talked to Jose, the general manager, this morning and asked why I didn’t receive a full refund. He stated that he could not give me a full refund, because the food was delivered through DoorDash, they can’t refund me for the delivery or tip. I pushed back and said that I ordered through them directly, so I did pay Wingstop and not DoorDash and that I had no way of contacting them to get a refund. He said “well you can just Google the contact information for DoorDash and talk to them directly. That’s how technology works these days”….. so I did just that and DoorDash told me that since I did not place my order through them, they couldn’t refund me and Wingstop is the ones that have to process it. So I took Jose’s advice again and did some research of my own on behalf of him and Wingstop. Per our wonderful technology and Google I found that I was correct the first time. The restaurant is responsible for refunding me 100% of my order since I ordered it directly from them and THEY have to request a refund from DoorDash themselves, not me. I called back to tell Jose what I was told and he was extremely rude from the moment I told him who I was. He told me that he wasn’t going to issue me a refund for the rest of my order. After going back and forth for a bit he ended up hanging up on. Shortly after he did call back, told me he sent me the rest of my refund, and apologized, but the damage was already done. Extremely disappointed in the service we received. This store is trying to steal from their customers and they just lost my business as well.
• RS

  Robert Stevens

  Aug 4, 2026
  1.0
  When orders are completed, they put them on the counter where people in the store go thru the bags to see if it's theirs. Not really thrilled having people go thru my food. There are no garbage cans in the place to throw trash away. The tables are never cleaned off. The people that leave just leave their trash on the table. Takes to long to get an order. 40 minutes is to long to wait. I'll never go there again.