Terrible service from Amy (I don't know if that's her real name). I placed an order at 7 pm, arrived at the restaurant at 7:15 pm, and she still hadn't started making my order (order $6.99). I sat down to wait, and when she gave me my sandwich, I noticed it was cold. I told her I wanted it toasted, and she said the order didn't specify toasting. I told her I was sure it was toasted because I had the sandwich saved in my favorites. I told her it was no problem, that she could make me another one, and I would pay again. She made me another one, but now she wanted to charge me $15.99. I told her I had already paid $6.99 and that I wasn't going to pay $15.99 to replace the order she made wrong. I left and gave her the $15.99 sandwich. March 11, 2026, 7:15 pm