The UPS Store

Reseñas

• VV

  Vic

  1 day ago
  5.0
  Marissa was very friendly and knowledgeable, and I appreciate the assistance she was when I had to ship a high value item. She guided me from deciding which protective mailer was the best pick, to setting up insurance and getting the fastest possible shipping.
• PM

  Peter Moss

  Aug 16, 2026
  1.0
  Walked in , boxes in hand, no other customers, 2 employees chatting about whatever, zero greeting, zero “we’ll be right with you”, they just continue their conversation. I stood there plenty long before just walking out. Do better guys, cmon
• CE

  Chad Evans

  Aug 4, 2026
  5.0
  Clean store, friendly staff, moves quick!
• CL

  Cat Love

  Jul 24, 2026
  1.0
  After reading many of the reviews for this location, it’s clear my experience wasn’t unique. The same complaints come up over and over again: rude employees, poor customer service, and customers being treated with disrespect. My experience was no different. Instead of receiving basic courtesy, I was treated dismissively and spoken to in an unprofessional manner. No customer should leave feeling disrespected for asking a simple question. The culture at this store appears to have a real customer service problem, and it’s time to reconsider who is being hired and how employees are expected to treat the people who keep this business open.
• VF

  Valentina's Fitness

  Jul 24, 2026
  1.0
  This review is long overdue. I dread going to this UPS Store, even though it’s the closest one. In my experience, about 90% of the employees I’ve interacted with have been unfriendly or dismissive. There is almost always a line, yet there never seems to be any urgency to help customers or improve the wait. Today’s visit was the final straw. An employee I had never seen before was rude and disrespectful when I asked a simple question about my package. Instead of answering professionally, she spoke to me in a condescending manner and made it very obvious to me and all other customers in the store that was an inconvenience. What was even more unacceptable was what happened after I left the counter. As I was walking out, she continued talking about me to other customers, wished me “the day I deserve,” and called me names. No customer should ever be treated that way. Everyone can have a bad day, but professionalism and basic respect should be expected from employees interacting with the public. Based on my repeated experiences at this location, customer service is a serious issue and needs immediate attention from management.