JH
jude horribly
Jun 26, 2018
Until today, I've had no extraordinary experiences here (good or bad), but today was a bit different. I fully understand that working fast food can be tough, and I'm not upset, but I did want to mention it to others. We enter and there's an employee (1) finishing an online order, they say they'll be with us in a minute. Maybe ten minutes pass (there were no other customers in the store), another employee (2) comes in from the back and asks for help with something. E1 agrees to help if E2 helps at the front. E2 does not. E1 then finishes the sandwiches and says they'll look at the thing in the back if E2 helps us. E2 comes out and asks if the sandwiches are ours, we say no, they ask if we've ordered yet, we say no. E2 then rushes to the sink and gets our order, and from there the experience was normal as ever. It's worth noting that once E2 realized what had happened, they were VERY apologetic. Honestly, I didn't mind, but the people I was with did; I also wanted to pass this along to any impatient subway customers, to avoid any fuss for customers or for the employees. Aside from today though, like I said, I've never had any issues here and it's a pretty standard subway.