Subway

Reseñas

• TK

  Tina K

  Aug 11, 2026
  1.0
  The worst experience we’ve ever had in a Subway establishment. I went inside with my 5yr old grandson to order sandwiches to go. We ordered a kids meal ham sandwich, 12” spicy Italian, and a 6” BMT. We had our sandwiches toasted. As the lady was making our sandwiches another gal came around to make sandwiches for the people that were waiting behind us. So we scooted on down to the veggies and waited for our server to ask what we wanted on our sandwiches. Now to be quite honest I never thought to look at how our sandwiches were being made before hitting the veggies counter. With my grandson bouncing back and forth on the cold case and register counter i was distracted by reminding him several times to behave and just stand next to me while the lady makes our sandwiches. The people behind us were also a distraction as the lady helping them was putting their veggies on their sandwiches at the same time our lady was helping us. After all the sandwiches were made we paid for our sandwiches & even included a tip as I trusted everything would be made correctly. We live 11 miles away, however it took almost 30 mins to get home because of an accident that occurred near the round about going in on 702 & near 8th ave. As we sat down to have dinner, I bit down into my sandwich and I knew something wasn’t right. I took another bite and I asked my husband if he had my BMT in his foot long sandwich. Yep! He sure did! I was so upset, you would think we could just swap right?? Nope! He has his sauces & veggies that he likes on his sandwiches & I have mine. I went to get my receipt so I could call the store and tell them of the mistake in sandwiches so maybe they could at least replace mine the next time I go into Spanaway. But after calling they said there was nothing they could do because I was the one standing there giving the order & that I should have been paying closer attention as to how they were being made. I don’t believe the person I was speaking to on the phone has children of her own or knows what it’s like to try and pay attention to every detail when you just want your kid to behave and act like a good kid and just stand there. I just wanted to be able to give my order, have my food prepared correctly so I could just go home, eat and relax as it has already been quite a long hectic day for me. I had asked to speak with a manager but there wasn’t one on site that I could talk to. I asked for the managers name but she wouldn’t disclose that either. I asked for her name and she wouldn’t disclose that either. I don’t know what kind of games this subway establishment is playing, but I don’t think I’ll be doing business at this establishment in the future. If you can’t trust that the food will be properly made or that they have honest people working for them who have to keep their names a secret, I don’t believe that’s good business or a place that would keep the food there selling safe for the public.
• MK

  Malinda Knight

  Aug 6, 2026
  3.0
  The cashier refused to accept my Groupon code without any explanation and was full of attitude while doing it... food was fresh and tasty dining room was empty not a soul there
• MS

  Mariela Sanchez

  Jul 29, 2026
  5.0
  Walked in to use a coupon, not too sure on what I could /couldn't get. The worker there was very patient, nice, and clean. My sandwich was very well made, with the perfect amount of sauce (not too much, not too little). She also washed her hands before helping me, and washed them again before helping the next customer. This is refreshing to see since many establishments will hire workers who will be poking at their face, running their hands through their hair, or just touch everything dirty before handling food. She obviously cared and was clean. Applause to you (this was Wed July 29th around noon).
• GG

  Giggles

  Jun 4, 2026
  4.0
  I highly recommend standing there and watching them make your sandwich over placing a Mobil order! They definitly make the sandwiches better when you’re watching them. Today was the first and placed a mobile order at this location and I placed a pretty simple order two footlong chicken bacon ranch asked for lettuce on both and barely got a sprinkle of it on either sandwich and the olives were in one handful of a bunch, in the middle of the sandwich same as the onions. When I picked up the order it was ready and it was not busy at all and I have had many sandwiches made by the young lady that was working so I know she does well when I’m watching so I just won’t be placing anymore Mobil orders other wise this subway has been my go to for a long time now
• TT

  Tiff

  May 2, 2026
  5.0
  Subway is amazing, OF COURSE! Although not very talkative, the lady working was very nice and knowledgeable!