HB
Heidi Blondin
Jul 6, 2026
While the folks at Olsen are very helpful and fairly straightforward, Allstate’s claims process is terrible and the folks at Olsen are not able to assist in any significant way. So, if you have to go Allstate, use Olsen. But if you don’t have to go Allstate, don’t.
CW
Chris Wilkinson
Jul 5, 2026
If you want a “local” company forget about it. Took 5 phone calls to submit a glass claim, different person every time. Called to cancel my policy and they still pulled premiums from my account and said it was my fault even though I suggested I send them documentation that I had secured new insurance for the same period from a new company. Thank goodness I didn’t actually need them for an actual emergency…
NW
Nicholas Wolfram
May 22, 2026
Dishonest, unsolicited direct advertising practices? Rethink it.
DW
Drew Wikstrom
May 29, 2025
Had Allstate for several years and never filed a single claim or got a single ticket. Spotless driving record. Yet every 6 months they raised rates by ten percent or more. I finally ditched them and switched carriers. Listened to their agent discuss a counter offer with the promise of a gift card, never received it. And then for an overdue balance of $30 for some random final fees, they send it to collections rather than ever contact me. Good riddance to bad service, steer clear!!!