FedEx Office Print & Ship Center

Reseñas

• LL

  Lori Lee

  1 day ago
  1.0
  I called multiple times to confirm something on an order before I placed the order. I placed the order but my manager had informed me to cancel it due to some unforeseen circumstances. I tried to call back as soon as it was placed, they hung up on me without answering three times. You can hear the click on the other end as if someone picked up the phone and placed it back down. I finally got a hold of someone and their first response was “oh my god! What is wrong with the order?!” That informed me that they did in fact purposely hang up on and avoid my calls prior to answering this call. I informed them that I didn’t appreciate the rudeness and I was just calling to apologize for the last minute cancellation and I was very respectful about it. I then asked for the gentleman’s name and he said “I rather not say.” I informed him it’s so I can inform my manager who I spoke to and confirm the order was cancelled, he proceeded to tell me his name is Johnny. I am not sure if that is really his name, but I don’t believe this is how one should handle customer service. I was very shocked with the service and would not want to come back to this location for any services.
• MB

  maryann butler

  6 days ago
  5.0
  I had such a great experience at this FedEx location, especially thanks to Cole! I came in to have several photos printed for our wedding, and he was amazing. He was incredibly helpful, patient, and made sure everything came out exactly how I wanted. One of the prints needed to be redone, and he was so kind and helpful about getting it taken care of. With all the last-minute wedding details, having someone make the process this easy really meant a lot. Cole truly went above and beyond, and I really appreciated the level of service he provided. Highly recommend this location!
• HW

  hiruy woldegiorgis

  Jul 23, 2026
  1.0
  I had a very unpleasant experience at this FedEx Office on July 22, 2026. An employee named Casey spoke to me in a rude and unprofessional tone and did not assist me during a simple Amazon return. Instead, he treated me disrespectfully and made the interaction unnecessarily difficult. The manager, Tim, responded professionally when I reported the issue and assured me it was addressed. The other employee who helped me was polite, but Casey’s behavior was unacceptable.
• WZ

  Will Zhang

  Jul 22, 2026
  1.0
  I had the absolute worst experience at this place today (near the end of the day). I came in to mail a document, and the staff just shoved me off to do everything myself in a computer instead of helping me as all every other count would do. When I asked for clarification, they literally ignored me and told me to figure it out. It got even worse when I asked about pricing. I wasn't in a rush and just wanted to know the cheapest option to mail a document. Well, they said, go use USPS. What is even the point of having a physical store if your staff just tell customers to go to a computer or turn them away? FedEx might as well shut this place down and make everything online. Absolutely useless.
• ML

  melanie levin

  Jul 16, 2026
  1.0
  I would give one star if I can. A trainee was super helpful, and another guy there was super mean. The boxes I brought my equipment in with that had old labels from three years ago on them inexplicably got sent empty back to the original location in Denver. I can't reach a human. I go back to the store today, mean guy Casey is there. Won't help me. Tells me to call the store to talk to his manager tomorrow. Won't give me the direct phone number, which means I would have to come into the store once again since any phone number goes to the 800 line. Wasting Customer time and copping an attitude. Don't go here. Use UPS instead.