Cricket Wireless Authorized Retailer

Reseñas

• RJ

  Ramine Jackson

  May 9, 2021
  5.0
  I use cricket. Never any complaints
• KS

  Kristi Stone

  Jan 7, 2021
  3.0
  There was only one employee working on a weekend day, Sunday. We were the only ones in there, but ended up having to wait when another customer came in to pay a bill. Wish they had more staff for the weekend. He was very helpful, though, and got us taken care of, which included splitting our multi like plan out to separate lines, and purchasing a new plan for one of the lines.
• WH

  William Hartman

  Jul 29, 2019
  2.0
  Cricket Wireless is great, this store not so much. The employee we worked with was nice, but knew nothing about any of the plans, gave us multiple pieces of false information, and clearly didn't care or want to be there. I went to this store on Saturday (7/27/19) to add my girlfriend to my plan. We walked in and the store was empty, after waiting a few minutes the employee walks in the front door. He was out front chatting with a friend it seems. No big deal. I asked about what the discount was for adding a 3rd line, he said there was none unless you switch all lines to the $55/mo plan. (This was wrong, the discount is actually $10 for the first line and $20 for the 3rd). I asked him about using the phone in Canada and he wasn't sure how it worked. All I had to do was walk over to the wall and read the fine print on their advertisement. He gave us the wrong price for the International Extra option. There are only two prices for the International options, and what he said wasn't either of them. After getting the sim card and going home, I called the Cricked phone number and talked with a rep. He was able to verify the discount I should be getting for the 3rd line, and know how to make sure to get the phone to work in Canada. The manager of this store needs to either train this employee and keep an eye on his motivation, or to let him go. This level of customer service is unacceptable.
• DB

  Dre Bostick

  Jun 6, 2018
  5.0
  One of the best experience I've ever had in a store the manager is super cool Andre asked for him