I thought I have gone to bad subways, but this is the worst hand downs!
First of there was o ly 2 employees, and they didn't knew how to divide and conquer. They were charging one guy, and the other one was putting cheese on the Italian Herb & cheese bread. I understand you have to do it, but c'mon, you have 6 people in line, during rush hour, you need to be faster. As soon as the other employee finish, instead of taking our order, she took the phone and I'm pretty sure she wasn't talking with a customer, because she was the one who dial the number. She came 2 minute after and finally took our order within confusion since you have to yell at her. At the end I ask for a soup and she said she didn't had any left, but then I saw another customer walking away with a soup...
The whole thing was a mess. Took me easily 20 minutes to get my food.