The UPS Store

Reviews

• AR

  Alex Rom

  Mar 22, 2026
  1.0
  Не смогли распечатать пару страниц документа.
• LD

  Lynelle Dennis

  Feb 25, 2026
  1.0
  Employees rude and condescending. There are so many other places to go with any of your business. The gal there today was especially rude. No thank you.
• ML

  mm loong

  Dec 12, 2025
  5.0
  Chris was great! He’s knowledgeable and courteous. I was able to choose the best service for a time critical document with his help.
• TS

  T S

  Aug 25, 2025
  1.0
  I think the manager needs to have a chat with Kai about his customer service skills. Had a few returns to make, the ups WiFi was not working well or quickly, and Kai snapped at me to go outside to get my return label to load. I told him not to snap at me for something that wasn’t my fault, and while he did apologize quickly, I could tell that he was not sincere and snapped at me again quickly after that for leaving the door open a second too long while I waited for another return label to load. Wish the store would get better WiFi and do some better customer service training for their younger workers (I’m in the 20s and the rudeness was appalling to even me). (Another older lady was appalled at the rudeness too and checked on me outside while I waited for a label to load.I had four total to do and only did three because of Kai’s rudeness - I’m not dealing with that behavior)
• KK

  Katie Keidel

  Jun 6, 2025
  2.0
  This place is hit or miss. I went for passport photos last night with my husband and was not asked if I needed them printed or electronically. The younger kid went ahead and printed them. I then asked if an electronic link would also be provided, since I had no idea these were separate charges. He then asked Chris what he should do, and he said to charge for the printed and also a small charge for an email. Which seemed better than the original option of essentially doubling the price. Pretty sure I was over charged and was never really explained the charges or options at all. I never asked for printed photos. This was completely on the staff for not communicating options. It wasn’t worth the fight over $10-$15 - but honestly, I hope they can find better employees.